FrontEnd Engineering Manager


Front-End Engineering Manager - Sao Paulo, Brazil

Do you see front-end development as more than just solving back-end technical issues and instead view it as creating a unique user experience? Are you enthusiastic about collaboration with Product, Design, Business, and Marketing teams and enjoy synthesizing diverse demands into innovative solutions? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive?  Then it’s time to join Western Union as a Front-End Engineering Manager.

Western Union powers your pursuit.

In this critical role, you will be responsible for developing innovative, efficient, and actionable technology solutions to drive front-end channels (including the digital bank mobile app and digital wallet) in your assigned region. You will collaborate closely with Product Owners to translate customer needs into use cases and high-level requirements, and to identify suitable solutions. Your primary goal will be to ensure that products are delivered on time, under budget, and with successful deployment.

Role Responsibilities

  • Lead work on innovative, actionable and efficient technology solutions to drive front-end channels (digital banking mobile app and website).
  • Collaborate with Product Owner to filter customer needs into use-cases and high-level requirements and identify suitable solutions.
  • Strong emphasis on customer journey, product quality, performance tuning, troubleshooting, and continuous development.
  • Ensure that products are delivered according to plan, under budget and deployed successfully.
  • Build and lead talented team of front-end engineers. Recruit, develop, and mentor world-class engineering talent.
  • Lead Agile development process at scale.
  • Integrate new technologies into the Digital Ecosystem.
  • Provide direction and guidance on solution designs and architecture to ensure appropriate fit within enterprise standards.
  • Provide day-to-day technical leadership, guidance and mentoring to the web production team.
  • Ensure that the development team follows standard SDLC, and PLC procedures and processes.
  • Collaborate with Project Manager and other stakeholders with planning and scheduling of product releases.
  • Work with manager and peers to proactively suggest areas of improvements and enhancements.
  • Work with industry partners in integrating our systems with other applications or systems.
  • You will propose the most optimum technical solutions in order to drive industry “best in class” KPI results.
  • Work with outsourcing vendors on resource budget and allocation.
  • Troubleshoot integration issues and coordinate issue resolution with operations, functional, and technical teams.

Role Requirements

  • A minimum of 5 years of professional experience in front-end engineering, as well as minimum 2 years of experience in leading teams, although candidates with other relevant experience will be considered.
  • A degree in Computer Science or related fields.
  • Excellent understanding of computer science fundamentals, data structures, algorithms, OOPs, and OOA/D.
  • Experience with UX/UI concepts, architecture design and techniques and the ability to communicate and evangelize those concepts to internal stakeholders and external partners.
  • Experience extending low-code platforms with custom coded componentry.
  • 5 years of experience building web and mobile applications (using Angular, .NET, and other technologies) with at least one year of OutSystems (or equivalent tool) specific development experience
  • Strong technical skills in architecture patterns, solutions design, and web application performance.
  • Experience in web applications, project delivery, and performance troubleshooting.
  • Experience with OutSystems Integration, Component/Add-on s Development will be valuable.
  • Someone with a proven track record of writing high quality, efficient code using OutSystems, APIs and/or similar scripting languages.
  • Demonstrated experience in modern programming languages (for example, Java/C , NodeJS, C#/.NET, Angular) and design patterns.
  • Hands-on experience in building a microservices based architecture and platform developed and deployed at scale.
  • Proven ability to understand the business and ability to contribute to technology direction that drives measurable business improvements.
  • Excellent decision-making, communication, and collaboration skills.
  • Demonstrated capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards.
  • English fluency a must.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at


You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
( Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Brazil-specific benefits include:

  • Medical (CarePlus) and dental (Privian) assistance: plans with no fixed contribution, with co-participation in consultations and exams
  • Life insurance
  • Food voucher
  • Meal voucher

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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