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Sales Development Representative

Description

Meet the Role:
As a Sales Development Representative (SDR), you are responsible for building the Sales pipeline by attracting and qualifying prospects who are evaluating or considering electronic health record products and services. You will directly impact the growth of our business by generating leads and collaborating on targeted campaigns to build and increase our customer base.
We understand that the industry we serve is a niche market, and that your learning curve will be high. Don’t worry, we got you. You will receive a ton of training on PointClickCare products and services, the latest sales processes, and you will continuously learn about the high growth senior care industry.  It is the entry position into our Sales organization, which will provide organizational bench strength for other sales roles.

Meet the Team:
You will report into the SDR Program Manager and you’ll be working alongside other SDR’s and Account Executives (AE) to meet sales targets. This team model allows for lots of collaboration and the ability to share stories/best practices. In addition to having lots of support from your immediate team, you will have a dedicated SDR Program Manager whose sole purpose is to set you up for success through coaching and mentorship. The leadership style can be described in one word, ENABLERS. The leadership support is based on an individualistic approach enabling you to succeed in this role or prepare you for the next.

Meet Your Colleague:
One of your fellow SDR teammates began their career with limited sales experience. They quickly learned how to be more assertive and suggests that having a “go getter” mindset will make you truly successful in this role. They encourage you to be vulnerable, consistently ask questions, and push yourself out of your comfort zone.

What you'll be doing day to day:
You'll offer a strategic approach to territory planning, account planning, account cohorting and the pre-discovery/qualification stage
You’ll engage with your assigned territory of prospects to understand their business and look for opportunities to schedule a meeting for them with our Account Executives.
You will use our Customer Relationship Management (CRM) system to track progress, schedule activities, and document relevant information on prospective customers. There are always new opportunities to contribute to the culture and business objectives of PointClickCare as well.
You will help prospects to identify the need for change that will lead to increased quality of care for their residents.
You will contribute to booking and revenue targets.
You are often the first point of contact with our prospects, giving us the opportunity to establish a positive relationship and experience.

About You:
You are goal oriented, driven, and positive.
You have a passion for sales and learning what makes businesses tick
You are resilient and don’t let customer rejections slow you down
You share the same passion as we do for the industry we serve.
You demonstrate exceptional verbal and written communication skills.
You demonstrate your accountability, so you are reliable in delivering on what you commit to.
You are exceptional at building strong relationships at all levels.
You have strong organizational, planning, and prioritization skills.
You consistently strive to improve yourself and find ways to develop professionally.
You think outside the box, and find creative solutions to problems.
You have some experience in entry level sales.
You hold a Post-Secondary Degree/College Diploma.
You have some experience using CRM systems, but is not a requirement. Hopefully it’s with Salesforce or SalesLoft.

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